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Miko Service

At Miko, we are at hand to identify and address issues early, ensuring uninterrupted coffee production and preserving the quality and taste of your coffee.

At Miko, We Got it Covered

Installation, customer care and technical assistance are all part of the service as our attentive customer service team guide you through your Miko customer journey.

MACHINES
MACHINES

We have a comprehensive range of hard-working coffee solutions loved by our customers and serviced by our technicians.

COFFEE
COFFEE

Partner with Miko to profile your new coffee. Join us on a tasting of Puro or range of speciality coffee from our coffee roastery.

MACHINE & BARISTA TRAINING
MACHINE & BARISTA TRAINING

Our service centre and coffee roasteries are also centres of excellence and have facilities to train your nect barista.

TECHNICAL SUPPORT
TECHNICAL SUPPORT

From a simple fix to a return to base service. With over 40 years of experience with espresso machines, you are in safe hands.

HOW WE DO IT

Technical Service

Our commitment to exemplary customer service means we don’t just supply and install your machine. Instead, we are there whenever you need us.

Whether that is to help with a technical issue or a query with your machine, or for a maintenance or breakdown callout, our engineers are on hand to deliver the level of service that is only matched by our first class products.

Our technical service plans are designed to provide the level of service you need to consistently provide your customers with top-notch coffee. From a filter change to a machine service or a replacement part, our plans offer the level of cover that is right for your business.

Choosing the Level of Support

Our service packages include our 5-day service plan, 7-day service plan, preventative maintenance and breakdown assistance, and regular filter changes. You choose the technical service and maintenance package that best suits your requirements as a business so that you can continue to provide the quality of coffee that your customers come to expect.

OVER THE
PHONE SUPPORT

TECHNICAL CALL OUTS

5 DAY CARE PLAN

7 DAY CARE PLAN

MAINTAINENCE & FILTER VISITS

SERVICE

GREAT REVIEWS

What Customers Are Saying

★ ★ ★ ★ ★

CUSTOMER FEEDBACK

We had the pleasure of working with Miko for over five years. Their knowledge and expertise have been a great help during the hotel's opening. Always professional and available to ensure that our guests and we are happy.

Hilton

CUSTOMER FEEDBACK

As a West Midlands Safari Park is heavily involved in conservation, it is of significant importance to us to find suppliers with the same values. This is why we have chosen to work with Miko and Puro Fairtrade Coffee for many years.

West Midlands Safari Park

CUSTOMER FEEDBACK

We have been using Miko for over 17 years, a testament to the Miko product and service. The standards demanded from our members are very high,so the fact we continue using Miko coffee all this time speaks volumes.

St Georges Hill

CUSTOMER FEEDBACK

We have switched to Puro Fairtrade Coffee in our shops and have yet to look back. We use the Dark Roast blend, and results are clearly seen, not only by coffee sales but by great comments from our customers.

Cornish Oven

GET IN TOUCH

Contact Miko Service

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Get In Touch

Our expert team is on hand to answer your questions and provide advice about coffee or equipment and service. So get in touch today, and we will get back to you. 

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